Inventory fields
For domain/registrar, DNS, GitHub, hosting, database/storage, email, analytics, Search Console, Google Ads, Meta, YouTube, scheduling, AMS/CRM, and monitoring, record: business owner, technical admin, billing contact, login email, recovery methods, 2FA status, backup-code custodian, renewal, plan, data held, connected integrations, export path, and emergency support route.
Access rules
- No shared production administrator account.
- Invite named users with the smallest useful role.
- Require two-step verification for privileged users.
- Review access quarterly and remove departed users promptly.
- Keep an activity log for access to claimant information and private files.
- Confirm ownership with evidence; do not rely on an old project note or verbal assertion.
Recovery session
- Start with domain, DNS, email, GitHub, hosting, and database.
- Recover the client owner before adding agency access.
- Update recovery channels and billing after identity is verified.
- Save backup codes in the client’s secure password manager.
- Test one non-destructive login and recovery path.
- Record the result and the next review date.
